Payment Policy

At JiMiao, we aim to provide a seamless and secure payment experience for our customers. Please carefully read the details of our payment policy to better understand the available methods and terms.

1.Accepted Payment Methods

We accept the following payment methods for your convenience:

Credit/Debit Cards: Visa、MasterCard、American Express、UnionPay
Online Payment Platforms: PayPal, Apple Pay, Google Pay
Bank Transfer: For bulk orders, wholesale purchases, or customization (Contact customer service for details)

2.Currency

All transactions are processed inUSDunless otherwise specified. If your payment is made in a different currency, the conversion will be handled by your bank or payment provider, and additional fees may apply.

3.Payment Security

We utilize industry-standard encryption protocols and secure payment gateways to ensure your payment information remains private and protected. Your data is never stored on our servers.

4.Payment Confirmation

After completing your payment, you will receive a confirmation email with the details of your order and payment. If you do not receive this email within 24 hours, please contact our customer service team.

5.Customs Fees and Import Taxes

The payment made on our website covers the product cost and shipping fee. Any additional customs duties, clearance fees, or import taxes are the responsibility of the customer and are not included in the payment.

6.Refunds and Cancellations

Refunds for canceled or returned orders will be issued to the original payment method. The refund process may take7-14 business days, depending on your payment provider.
Please note that transaction fees charged by payment providers (if any) are non-refundable.

7.Failed Transactions

If a transaction fails, please verify the following:

Ensure your payment details are correct.
Confirm that your bank has not blocked the transaction.
Check that your card or account has sufficient funds.

If the issue persists, please contact us for assistance or try an alternative payment method.

8.Bulk Orders and Wholesale Payments

For bulk or wholesale orders, we recommend contacting our sales team directly to arrange suitable payment terms and methods.

9.Contact Us

If you have any questions or concerns regarding payment, please don’t hesitate to reach out to our support team via email or live chat.